Royo Privacy Policy
Privacy Policy Last Updated: March 7, 2025
Table Of Contents
This Privacy Policy explains how we collect, use, process and disclose information about you. The Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to the collection, use, processing and disclosure of information about you, or changes in applicable law. We encourage you to read it carefully, and to regularly check this page to review any changes we might make. To the extent any material changes to your rights or our data processing practices are made we will notify you by email prior to any changes becoming effective.
This Privacy Policy is issued by Royo, Inc., with its principal office at 119 E Weber Ave., Stockton, California 95202 (together, “Royo”, “we”, “us” and “our”), and is addressed to individuals outside our organization with whom we interact, including customers and visitors to our Sites, and users of our Services (together, “you”). Defined terms used in this Policy are explained in Section (O) below. You have certain rights regarding the information we collect about you depending on the state in which you reside. Those rights are explained in Sections (J) and (N) below.
Notice at Collection
The table below briefly summarizes Royo’s collection and purpose for using personal data. This selection also serves as our Notice at Collection for purposes of the California Consumer Privacy Act (CCPA).
We take every reasonable step to ensure that your Personal Information are only retained for as long as they are needed in connection with a lawful purpose.
(A) Categories of Personal Data We Collect and Process
To provide our products and services, we collect and Process the following categories of Personal Data about you:
Identifiers and categories of Personal Data
Protected Classifications
Audio, electronic, visual, thermal, olfactory, or similar information
Education information
(B) Purposes for Processing Personal Data
(C) Data Retention
We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Policy. The criteria for determining the duration for which we will retain your Personal Data are as follows:
plus:
and:
During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.
We will not retain a child's Personal Information for any longer than is necessary for educational purposes or legal obligations, or to provide the Service for which we receive or collect the child's Personal Information.
If a student's Student Account is inactive for twelve months or more (meaning no student has logged into their account for twelve months), Royo will automatically delete the Student Account. Please note that certain content within a Student Account, such as book or avatars created may be kept after deletion of a Student Account.
Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either:
(D) Sources of Personal Data
We collect or obtain Personal Data about you from the following sources:
(E) Creation of Personal Data
We also create Personal Data about you in certain circumstances, such as records of your interactions with us, and details of your past interactions with us.
(F) Sensitive Personal Information
We collect Sensitive Personal Information such as financial account, debit card, or credit card number in combination with any required security or access code through our third party payment processor.
(G) Disclosure of Personal Data to Third Parties
We may disclose Personal Data to: our vendors and service providers; legal and regulatory authorities; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offenses; or any purchaser of our business.
We also disclose the following categories of Personal Data to the recipients and for the business purposes detailed in the chart below.
(H) Description of Third Party Service Providers
Royo uses the following third party service providers to process Personal Information for certain purposes as identified below:
(I) Selling and Sharing of Personal Data
Royo does not sell or share your Personal Data nor the Personal Data of minors under sixteen (16) years of age.
(J) Consent
If you are a teacher or school representative, or use the Service on behalf of a company or other organization, note that Royo provides its Service upon explicit consent given by you when signing up. Prior to signing up, we will direct you to our Terms and Conditions and this Privacy Policy. When signing up, you will be declaring to have read such terms and policies and to consent to them. Remember, nonetheless, that you will be able to withdraw your consent at any time by deleting your account and the Student Accounts in accordance with this Policy's instructions.
(K) Children’s Privacy
Consistent with the Children’s Online Privacy Protection Act (COPPA), Royo does not knowingly collect any Personal Information from children under the age of 13 (or the applicable age of consent in local jurisdictions) without the express authorization of the school to do so based on the provision of the Service to students on the school’s behalf. Royo collects and uses Personal Information - such as student name, IP address and voice recording,- that is collected from students at the direction of and under the control of a school. Royo relies on the school’s representation that it has provided appropriate notice to, and obtained consent from, the student’s parents, for the use of third party service providers such as Royo and the collection of Personal Information from children under 13, consistent with requirements under the Children’s Online Privacy Protection Act (COPPA) and other applicable data protection laws. Royo does not enable children to make their Personal Information publicly available.
As a third party operator, Royo relies on school consent for all underage children under COPPA. Royo operates as a School Official under the Family Educational Rights and Privacy Act (FERPA) regulations and complies with these regulations as it relates to children under the age of 13. If you are a teacher and you do not have the authority to act as the agent of the parent, please do not sign up for our Service until the school has approved the use of Royo. We continuously review and update our practices to ensure compliance with COPPA and FERPA requirements.
Consistent with COPPA and FERPA, Royo permits parents to access, correct, delete or revoke prior consent to the collection of their children’s Personal Information. To do so, a parent must submit a verifiable request via email to dev@royo.ai. In order to verify your requests to exercise your rights, we will compare the Personal Information we have about you to pieces of Personal Information we will request in the course of processing your request. The Personal Information required for verification may include your name, email address, phone number, or postal address.
Students can have their own account (“Student Account”) to create books and customize their avatar. In order to have a Student Account created, students will need to have the Student Account created at school by their teacher which allows them to then login through the use of a class text code.
(L) Direct Marketing
We Process Personal Data to contact teachers and school officials via email, telephone, direct mail or other communication formats to provide them with information regarding Sites, Apps, products or services that may be of interest. If we provide Sites, Apps, products or services to teachers and school officials, we may send information to them regarding our Sites, Apps, products or services, upcoming promotions and other information that may be of interest , using the contact details that provided to us, subject always to obtaining prior opt-in consent to the extent required under applicable law.
You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but in some circumstances, we will continue to contact you to the extent necessary for the purposes of any Sites, Apps, products or services you have requested.
(M) Cookies and similar technologies
Cookies are small text files that may be stored on your device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, to remember your preferences and interests, and so on. There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:
More information on all aspects of cookies can be found on www.allaboutcookies.org. Please note that Royo has no affiliation with, and is not responsible for, this third party website.
Why do we use cookies?
We may use cookies to:
We do not use information collected by cookies to create visitor profiles to perform targeted advertising.
What types of cookies do we use?
We may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors to our Sites. More information on web beacons can be found at http://www.allaboutcookies.org/faqs/beacons.html. Please note that Royo has no affiliation with, and is not responsible for, this third party website.
How can you control cookies and web beacons?
Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.
Disabling cookies may impact your experience on our Sites.
If you use different devices to access our Sites, you will need to ensure that each browser of each device is set to your cookie preference.
More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that Royo has no affiliation with, and is not responsible for, this third party website.
In addition, you may opt-out from certain cookies by visiting the following third party websites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/#completed and http://www.youronlinechoices.com/. Please note that Royo has no affiliation with, and is not responsible for, these third party websites.
(N) Data Security
We have implemented commercially reasonable data security measures designed to protect the confidentiality, integrity and availability of your Personal Data, including against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised uses.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely. If Royo becomes aware of a breach of security of its systems or data, we will perform an investigation, contain the incident and comply with applicable state and federal data breach notification laws.
(O) Mergers, Acquisitions or other Corporate Transactions
Over time, Royo may grow and reorganize. We may share your information, including Personal Data with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your Personal Data in a way that is consistent with this Privacy Policy.
In the event of a change to our organizations such that all or a portion of Royo or its assets are acquired by or merged with a third-party, or in any other situation where Personal Data that we have collected from users would be one of the assets transferred to or acquired by that third-party, this Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your Personal Data as per this policy (unless and until you give consent to a new policy).
(P) Contact Us
If you have any questions about this Privacy Policy, how Royo obtains and uses your Personal Data, or our policies and procedures relating to your Personal Data, please contact us by e-mail at dev@royo.ai or by postal mail at:
ROYO, Inc.
119 E Weber Ave.
Stockton, California 95202
United States of America
209-817-4127
(Q) U.S. State Data Privacy Law Disclosures
Disclosures and Consumer Rights under the California Consumer Privacy Act
Under the California Consumer Privacy Act (“CCPA”) (as amended by the California Privacy Rights Act), we must disclose our practices regarding the collection, use, and disclosure of the Personal Information of California Residents (“Consumers”). Consumers are also afforded additional rights with regard to the Personal Information we collect about them that include the rights of access, deletion, correction, opt-out of the sale and sharing of Personal Information, and to be free from discrimination. This section of our Privacy Policy includes the disclosures and the Consumer Rights required by the CCPA. We also describe the methods by which a Consumer may exercise these rights and some of the statutory exceptions that may apply.
Consumer Rights under the California Consumer Privacy Act
If you are a Consumer, the CCPA grants you the following rights regarding your Personal Information. Generally, in order to verify your requests to exercise your rights, we will compare the Personal Information we have about you to pieces of Personal Information we will request in the course of processing your request. The Personal Information required for verification may include your name, email address, phone number, or postal address. We will deliver a response to you within 45 days of receiving your verifiable consumer request. To exercise your rights under the CCPA, please follow the instructions described in this section.
Right to Know About Personal Information. Consumers have the right to submit a verifiable consumer request that we disclose the following in a readily useable format, covering the 12-month period preceding the verifiable consumer request:
Verifiable consumer requests to know may be submitted through email at: dev@royo.ai .
Right to Request Deletion of Personal Information. Consumers have the right to request that we delete any Personal Information that we have collected from them. However, we are not required to comply with a request to delete where it is necessary for us to retain the Personal Information in order to:
Verifiable consumer requests to delete may be submitted through email at: dev@royo.ai .
Right to Correct. Consumers have the right to request that we correct inaccurate Personal Information maintained about them. However, we are not required to comply with a request to correct where we have a good-faith, reasonable, and documented belief that a request is fraudulent or abusive, or if we have determined based on the totality of the circumstances, that the contested Personal Information held by us is more likely than not accurate and therefore does not require correction. In assessing the totality of the circumstances, we will consider: (a) the nature of the Personal Information; (b) how we obtained the contested information; and (c) documentation relating to the accuracy of the information, whether provided by you, by us, or another source.
We will accept and consider any documentation that you provide in connection with a request to correct. We may require you to provide documentation supporting a request to correct depending on: (a) the nature of the Personal Information at issue; (b) the nature of the documentation upon which we consider the Personal Information to be accurate (e.g., whether the documentation is from a trusted source or is otherwise verifiable); (c) the purpose for which we collect, maintain, or use the Personal Information (e.g., if the Personal Information is essential to the functioning of the Website, we may require more documentation); and (d) the impact on you. We will only use such documentation provided for the purpose of correcting your Personal Information and to comply with our record-keeping obligations for consumer requests.
Verifiable consumer requests to correct may be submitted through email at: dev@royo.ai .
Right to Non-Discrimination. Consumers have the right to be free from discrimination when they exercise their Consumer rights under the CCPA, and should you exercise those rights we cannot:
Notice of Financial Incentive.
We may offer various financial incentives. You may opt-in to the financial incentive program by accepting the offer and submitting the requested Personal Information. In order to participate in some of these financial incentives, you may be asked to provide Personal Information. Participation in any financial incentive program is optional and participants may withdraw at any time. To opt-out of the program and forgo any ongoing incentives, you may unsubscribe from our emails (for email-based incentives), or you may submit a request via email to dev@royo.ai . with the subject line “Financial Incentive Opt-Out” and include the Personal Information you submitted and the name of the applicable program or promotion.
The financial incentives we offer to consumers are reasonably related to the value of your data to our business, based on our reasonable but sole determination. We estimate the value of your Personal Information by considering the expenses incurred by the business related to the collection, storage and retention of consumers’ Personal Information in the context of the financial incentive offered and the expenses related to the provision of the financial incentive and our products. From time to time, we may provide additional terms that apply to a particular financial incentive, which will be presented to you at the time you sign up for the financial incentive.
Authorized Agent. Under the CCPA, you may appoint an authorized agent to submit requests to exercise your rights on your behalf. Should you choose to do so, for your and our protection, we will require your authorized agent to provide us with a signed permission form demonstrating they are authorized to submit a request on your behalf. We note, should your authorized agent fail to submit proof that they have been authorized to act on your behalf, we will deny their request.
Nevada Privacy Rights
We do not currently sell Personal Information as defined by applicable law in Nevada.
Disclosures and Consumer Rights under the Texas Data Privacy and Security Act
Under the Texas Data Privacy and Security Act (“TDPSA”), we must disclose our practices regarding the collection, use, and disclosure of the Personal Data of Texas residents (“Texas Consumers”). Texas Consumers are also afforded additional rights with regard to the Personal Data we collect about them that include the rights of access, deletion, and correction. This section of our Privacy Policy directs you to the disclosures required by the TDPSA and describes the rights afforded to Texas Consumers. We also describe the methods by which a Consumer may exercise these rights.
TDPSA Disclosures
Texas Consumer Rights under the TDPSA
To exercise your rights under the TDPSA, please follow the instructions described in this section.
Verifiable consumer requests to confirm and access may be submitted through email at: dev@royo.ai .
Verifiable consumer requests to correct may be submitted through email at: dev@royo.ai .
Verifiable consumer requests to delete may be submitted through email at: dev@royo.ai .
Verifiable consumer requests for data portability may be submitted through email at: dev@royo.ai .
Verifiable consumer requests to opt-out of targeted advertising may be submitted through email at: dev@royo.ai .
(A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
(B) Any Personal Information described in subdivision (e) of Section 1798.80.
(C) Characteristics of protected classifications under California or federal law.
(D) Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
(E) Biometric information.
(F) Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website publication, or advertisement.
(G) Geolocation data.
(H) Audio, electronic, visual, thermal, olfactory, or similar information.
(I) Professional or employment-related information.
(J) Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).
(K) Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
(L) Sensitive Personal Information.
In the context of COPPA, “Personal Information ” means individually identifiable information about an individual collected online, including: (1) a first and last name; (2) a home or other physical address including street name and name of a city or town; (3) a online contact information as defined in this section; (4) a screen or user name where it functions in the same manner as online contact information, as defined in this section; (5) a telephone number; (6) a Social Security number; (7) a persistent identifier that can be used to recognize a user over time and across different Web sites or online services. Such persistent identifier includes, but is not limited to, a customer number held in a cookie, an Internet Protocol (IP) address, a processor or device serial number, or unique device identifier; (8) a photograph, video, or audio file where such file contains a child's image or voice; (9)Geolocation information sufficient to identify street name and name of a city or town; or (10) information concerning the child or the parents of that child that the operator collects online from the child and combines with an identifier described in this definition.
1) Personal Information that reveals:
(A) A consumer’s social security, driver’s license, state identification card, or passport number.
(B) A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.
(C) A consumer’s precise geolocation.
(D) A consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership, citizenship status, or immigration status.
(E) The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication.
(F) A consumer’s genetic data.
2)(A) The processing of biometric information for the purpose of uniquely identifying a consumer.
(B) Personal Information collected and analyzed concerning a consumer’s health.
(C) Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation.